Privacy statement

A prerequisite for the start of our cooperation is the communication from you certain information about you. When you place an order, we will ask you your full name, the address where you send the products sold, the number of your landline phone and optionally any other phone number for your convenience on between us in case of need, the your email address (e-mail), etc. Also other data such as name, TIN, competent tax office where an invoice.

As long as you choose to pay your order by credit card, be sure that it is done safely. The data of your credit card you enter transferred encrypted directly to the bank without being communicated or stored in our online store.

The company DMB HELLAS PRODUCTS, strictly following the principles of data protection provided by the laws and international conventions will not make any illegal and without your approval use. Our company in no way disclose, publish, sell or exchange your personal information and information that our empistefeste. Kat exception may be disclosed personal information from the company, while complying with the statutory procedure is required by Public Authority , court etc.

You have the right to proceed if there is reason to change the personal information you provide to us or to restrict or cancel the use of some of this information by completing the appropriate form.

How To Order

You can make your order with 3 ways.

1. Through our website :

· Each product that interests you place it in your shopping cart by clicking on "add to cart", located under each picture or product description. In the shopping cart, you can increase the number of product by completing the desired number in the quantity box.

· Selecting "back to e-shop" continue your tour in our shop and choosing what products you are interested, transferring them to your shopping cart.

· When you finish your shopping, select "basket", then test the products and quantities you have chosen and continue the purchase process by clicking "checkout". Then you will be prompted to specify the details for shipping, the method of payment and shipping.

Upon completion of the process of your order, "Checkout message" where the number of electronic order and there will be the e-mail you have registered you will receive an automated e-mail with the details of your order.

2. Call the number 2106528011 weekdays.

Payment methods

You can pay your order in the following 3ways:


1. With bank deposit

You can pay your order by depositing the amount to the account of our company in any of the following banks help you and through e-banking:

· NATIONAL BANK: ACCOUNT NUMBER: 180-44038513 IBAN:

GR 62 0110 1800 0000 1804 4038 513.

· ALPHA BANK: ACCOUNT NUMBER: 1830023-2000-1032 IBAN:

GR98 0140 1830 1830 0232 0001 032

· PIRAEUS BANK: ACCOUNT NUMBER: 5009-022990-603 IBAN:

GR50 0172 0090 0050 0902 2990 603

· EUROBANK: ACCOUNT NUMBER: 0026757000200088708 IBAN:

GR2602607570000000200088708

With credit card

Electronic shop accepts all major credit cards VISA, MASTERCARD, EUROLINE, DINERS. Easily, directly and securely, to pay your order.

The data of your credit card are transferred encrypted directly to the bank without being communicated or stored in our online store.

If you choose this payment method, you must be present when you receive your order with your credit card and your ID card.

Shipping methods

Orders for turnkey products, shipped the next business day. Otherwise ship within 2-10 days, depending on the case.

The orders are sent to specific courier companies  or transportation company where a large weight or volume.

It is your responsibility to check your order upon delivery for any loss or damage and to contact us immediately if you find any problem.

Shipping Cost:

1. For internal orders:

  • Shipping costs are 5€ but for orders over 25€ shipping costs are free

2. For foreign orders (and Cyprus):

  • For Cyprus shipping costs are 25€, for orders over 70€ shipping costs are free.
  • For Europe the rest of the world.
    • Except England and France where shipping costs are 60€, for orders over 120€ shipping costs are free.
  • Rest of the world shipping costs are 80€, for orders over 150€ shipping costs are free.

Billed total shipping costs, which are calculated according to weight, volume of the products and the country of destination where applicable and informed about.

Orders for Cyprus incur shipping costs 15 € regardless of weight and volume.

Clarifications

If any of the products ordered are not available, then we will contact you via e-mail or telephone as soon as possible to inform you about the possible delivery time or whatever.

In this case, you can, if you consider that this period does not satisfy you, request a cancellation of your order of this product. Any rest of your order can be executed normally.

All prices include the statutory VAT.

Return policy

Returns made within a period of 14 days from the day of receipt of your order and the products must be in perfect condition in their original packaging. Returns should be accompanied by the sales receipt.

With the return of the product can be carried out either credit your account for future use within 6 months, or a refund via bank account (within 15 days) from the date of receipt of the return. For the second case it is necessary in the return package to send us an accompanying form which will be indicated the account number, the IBAN of the bank and the bank that you want to return the money.

Change process

Contact us at email: dmbhellas.salesdpt@gmail.com or phone at 2106528011 daily 8: 30-16: 30 to clarify the details of the return. If the product is defective or has made a mistake in your order send the parcel back to the same agency you have sent your order. The costs of returning the charge the company only if our own error or defective product! In all other cases the costs borne by the customer.